This privacy policy explains how Unitis Contractor Supplies ("Unitis," "we," "us") collects, uses, and protects the information you share with us when you use our website, our mobile app, call or text our branches, or do business with us in person. It also includes our SMS Terms and Conditions for text messaging. We may update this policy from time to time by posting a new version on this page.
What We Collect
We may collect the following information:
- Name and company name
- Contact information, including email address, mailing address, and phone number
- Billing and shipping addresses
- Order, quote, and account history
- Mobile phone number and SMS consent, if you choose to text with us
- Information you provide in customer surveys, credit applications, or job applications
- Technical information such as IP address, browser type, and device type when you visit our website
How We Collect It
We collect information in the following ways:
- When you register an account, place an order, or request a quote on our website or mobile app
- When you fill out a form on our website, such as Contact Us or the credit application
- When you email, call, or text one of our branches
- When you give your information to a Unitis team member in person at one of our locations
- Through cookies and similar technologies when you browse our website
How We Use It
We use this information to:
- Process and deliver your orders and quotes
- Respond to your questions and provide customer service, including by phone, email, and text message
- Manage your account and credit terms
- Send you order updates, pickup notifications, and delivery information
- Periodically send promotional emails about new products, special offers, or other information we think you may find interesting
- Improve our products, services, and website
- Maintain internal records
How We Share It
We do not sell your personal information. We share it only as needed to run our business, with:
- Service providers who help us operate, such as shipping carriers, payment processors, email service providers, and our business phone and text messaging provider
- Credit reporting and verification services, when you apply for credit terms
- Law enforcement or government agencies when required by law
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Security
We are committed to keeping your information secure. We use physical, electronic, and managerial procedures designed to prevent unauthorized access or disclosure of the information we collect.
How We Use Cookies
A cookie is a small file placed on your computer or device. Cookies help us analyze web traffic, remember your preferences, and tailor the website to your needs. We use traffic log cookies to see which pages are being used so we can improve the website. This information is used for statistical purposes only.
You can accept or decline cookies. Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. Doing so may limit some features of the website. The cookies we use are listed at the bottom of this page.
Links to Other Websites
Our website may contain links to other websites. Once you leave our site, we have no control over those websites and this policy does not apply to them. Please review the privacy statement of any website you visit.
Controlling Your Personal Information
You can:
- Opt out of promotional emails at any time using the unsubscribe link in the email or by contacting us at the address below
- Opt out of text messages at any time by replying STOP
- Request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at the address below
SMS Terms and Conditions
Unitis offers text messaging from our branch phone numbers so customers can reach us by text the same way they would by phone. By texting us or agreeing to receive text messages from us, you accept these terms.
Consent and privacy. By opting in, you consent to receive text messages from Unitis at the mobile number you provided. We do not share your mobile number or your SMS consent with third parties or affiliates for marketing purposes.
Types of messages. You may receive text messages from Unitis about:
- Answers to your questions about products, pricing, and availability
- Order and quote updates
- Notifications that an order is ready for pickup or out for delivery
- Account and billing questions
These messages are conversational. In most cases we are replying to a message you sent us.
Message frequency. Message frequency varies depending on your activity with us. You may receive up to 20 messages per week.
Message and data rates. Message and data rates may apply. Standard carrier charges for text messaging and data apply according to your mobile plan.
How to opt in. You can opt in by sending a text message to any of our branch phone numbers, or by giving your mobile number to a Unitis team member in person or by phone and asking us to text you.
How to opt out. Reply STOP to any text message from us at any time. You will receive one final message confirming you have been unsubscribed. You can also contact us directly to be removed from text messaging.
Help. Reply HELP to any text message from us, call (858) 332-2133, or email info@unitisonline.com.
Branch numbers that may text you.
- San Diego: (858) 332-2133
- El Cajon: (619) 270-7100
- Buena Park: (714) 522-0055
- Corona: (951) 231-9700
Standard disclosures.
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
- Message frequency may vary
- See our Privacy Policy above for how we handle your information
Contact Us
For questions about this policy or your personal information, email info@unitisonline.com or call (858) 332-2133.
List of Cookies We Collect
| COOKIE Name | Cookie Description |
|
aiovg_rand_seed |
Used in context with the website’s video content. Gathers information on which videos the visitor has viewed and other preference data. These data are used to present the visitor with relevant videos. |
|
_ga |
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
|
_gid |
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
|
_gat |
This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
|
_gat_gtag_UA_217736826_1 |
Set by Google to distinguish users. |
|
_gcl_au |
Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
|
BE_CLA3 |
Third-party cookie set by BrightEdge. Enables data aggregation, analysis and report creation to assess marketing effectiveness and provides solutions toward SEO/SEM or website performance. |
|
_fbp |
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
|
test_cookie |
The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. |
|
fr |
Facebook sets this cookie to show relevant advertisements to users by tracking user behavior across the web, on sites that have Facebook pixel or Facebook social plugin. |
|
_GRECAPTCHA |
This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |